Which of the following is NOT a responsibility of the commanders in the Request Mast process?

In the context of the Request Mast process, which is designed to ensure that service members can address grievances and concerns through a formal channel, the role of a commander encompasses various responsibilities. Among these, one of the core functions is publishing the Request Mast policy, thereby communicating the procedures and expectations to troops.

Additionally, commanders must maintain the Commandant's Request Mast Program, which entails managing the overall program to ensure it operates effectively and fulfills its purpose. Familiarity with procedures is also crucial for commanders, as it enables them to guide their personnel through the process and address any issues that arise appropriately.

Conducting investigations on grievances, however, is typically not the direct responsibility of the commanders in this context. Instead, this task might fall to designated personnel or separate investigation units within the command structure, thereby allowing commanders to maintain a degree of impartiality and oversight without directly involving themselves in the grievances being raised.